Our Customer Experience

At Global Outsource Group we only hire Seasoned Experts
that Will Provide the services you need so you could focus
on the growth of your business

Our agents is available to communicate
either by phone, email, messaging & Social Media

INBOUND SERVICES

 We understand the importance to assisting the needs of your customers that best represents your business. 

We offer a wide range of Inbound services.

Customer Service

Sales

Technical Support

Billing Support

Account Inquires

Retention

OUTBOUND SERVICES

This is a critical area in managing the growth of any business.  We work closely with senior team leaders that understand the key elements of a successful outbound call campaign.  The strategy involves various aspects such as accurate data, precise scripting and experienced agents. We work closely with our clients to ensure we maximize all efforts for a successful campaign.

We offer a wide range of Outbound Services

Appointment Setting

Lead Verification

Lead Generation

Third Party Collection

Surveys

Non - Profit

have Questions?

We Have Answers?

Yes! we are available to tailor to our customers needs 24/7 globally.

We currently offer English & Spanish speaking Agents

At Global Outsource Group, we believe outsourcing is a cost-effective method to expand the reach of a company without the cost burden that may be associated with it.  

Outsourcing could be the game changer in any company attempting to gain the edge in customer experience.  As a company begins to expand, it eliminates the hassle and costs to develop especially in an area outside from the companies knowledge base.

At Global Outsource Group, we have a dedicated Quality Assurance team that monitors each call 

We have experienced Trainers that work close with your dedicated Client Account Manager to get the relevant materials and guidelines set by your company. Since we only hire Seasoned Agents,  the learning curve is only knowing about your company and the process’ you want us to support.

Great Question! The answer is ‘YES”.  Agents assigned to your company ONLY work for your company.  This also ensures the privacy and process are not shared between companies.

We assign a dedicated Client Account Manager that would only handle and support your company.

We strive to Provide One of a Kind Customer Experience

So, Lets work together to make that happen for you

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